IMPORTANT NOTICE
商品の回収と返金に関するお詫びとお願い
日頃よりon-air.earthをご愛顧いただきまして、誠にありがとうございます。
下記2品番のNaturalカラー商品におきまして移染（色移り）が発生する恐れが発覚いたしましたことをお詫び申し上げます。
・Mask Longbill Cap (Natural)
・Mask Swim Short (Natural)
＊同品番の別カラー、Turquoiseにつきましては問題なくご使用いただけます。
つきましては、今後のご使用いただくことも鑑みまして、商品の回収と返金の対応をさせていただきたくご案内申し上げます。
お買い上げいただいたお客様には、大変お手数をお掛けいたしまして誠に恐縮ではございますが、着払いにて以下の返送先までお送りくださいますようお願い申し上げます。
[返送先]
ON AIR KEGO
〒810-0023 福岡県福岡市中央区警固1-12-8
エルビス警固 2F
TEL 092-515-9600
担当者 南
この度はお客様には多大なるご迷惑をおかけしましたことを深くお詫び申し上げます。
今後は、再発防止に向けて、一層の商品管理体制の強化に努める所存でございます。何卒ご理解とご協力を賜りますようお願い申し上げます。
株式会社オンエア
Apology and Request for Product Recall and Refund
Thank you for your continued patronage of on-air.earth.
We would like to apologize for the possibility of color migration on the following two natural-colored products.
Mask Longbill Cap (Natural)
Mask Swim Short (Natural)
Thank you for your continued patronage of on-air.earth.
We would like to apologize for the possibility of color migration on the following two natural-colored products.
Mask Longbill Cap (Natural)
Mask Swim Short (Natural)
*Turquoise in another color can be used without any problems.
Therefore, we would like to inform you that we are recalling the products and refunding your money in consideration of your future use of the products.
We apologize for any inconvenience this may cause you, the customer who purchased the product, but we ask that you please send the product to the following return address, freight collect.
[Return address]
ON AIR KEGO
2F Elvis Kego, 1-12-8 Kego, Chuo-ku,
Therefore, we would like to inform you that we are recalling the products and refunding your money in consideration of your future use of the products.
We apologize for any inconvenience this may cause you, the customer who purchased the product, but we ask that you please send the product to the following return address, freight collect.
[Return address]
ON AIR KEGO
2F Elvis Kego, 1-12-8 Kego, Chuo-ku,
Fukuoka-shi, Fukuoka 810-0023
TEL 092-515-9600
Attn: Minami
We deeply apologize for any inconvenience caused to our customers.
We will make every effort to further strengthen our product management system to prevent a recurrence. We appreciate your understanding and cooperation.
On Air Inc.
TEL 092-515-9600
Attn: Minami
We deeply apologize for any inconvenience caused to our customers.
We will make every effort to further strengthen our product management system to prevent a recurrence. We appreciate your understanding and cooperation.
On Air Inc.